Home Program Panel of Judges Profiles of Speakers Register Global Survey Results Articles Short-listed Organizations Related Services About GBN About BPIR About BestPrax Club Benchmarking FAQs Venue Details Contact Us Photos - BestPrax Conclave 2011   Articles Best Practice Benchmarking: The Path to Excellence Author: Robert C. Camp Benchmarking Now and in the Future Author: Robin Mann Benchmarking – A ‘Must Do’ Improvement Tool for Organisational Performance Author: Bruce Searles & Anton Benc Benchmarking – A Strategic Management Tool to Drive Organization-Wide Practices Author: Suresh Lulla Caselet in DNA - How lobby management created customer value at HDFC Bank Author: Suresh Lulla Caselet in DNA - How Bharti offers real-time delivery of value-added services Author: Suresh Lulla Caselet in DNA - How going online helped the Indian Railways to connect Author: Suresh Lulla Caselet in DNA - How American Express keeps track of customer satisfaction Author: Suresh Lulla Caselet in DNA - How focus on quality contributes to the TVS Group's growth Author: Suresh Lulla Caselet in DNA - How the Aditya Birla group became a Top 20 employer in Asia Author: Suresh Lulla Caselet in DNA - How Reliance ensures the Jamnagar refinery stays on track Author: Suresh Lulla Caselet in DNA - How Motorola infused a culture of learning into itself Author: Suresh Lulla Caselet in DNA - Why Texas Instruments is one of the best places to work in India Author: Suresh Lulla Caselet in DNA - How P&G gained market share through customer knowledge Author: Suresh Lulla Caselet in DNA - How the IRCTC used knowledge management to its benefit Author: Suresh Lulla Caselet in DNA - How Xerox used knowledge management for product solutions Author: Suresh Lulla Caselet in DNA - How a Tata Motors unit turned around with Balanced Scorecard Author: Suresh Lulla Caselet in DNA - How Voltas came back from the brink with right HR moves Author: Suresh Lulla Caselet in DNA - How customer focus is helping Bajaj Auto, ITC cut deeper Author: Suresh Lulla Caselet in DNA - How L&T, Sterlite & Tata are trying to improve processes Author: Suresh Lulla Caselet in DNA - Wipro's mindful of business continuity Author: Suresh Lulla Caselet in DNA - How Tata Chem took to cutting waste Author: Suresh Lulla   BestPrax Club Pvt. Ltd. | 4B Sindhu House, Nanabhai Lane Fort, Mumbai 400 001, India | T: (91-22) 6634 8701 | E: info@bestpraxclub.com