- Do Things Right, e.g., follow correct procedures.
- Do the Right Things, e.g., set priorities.
- Do Away with Things, e.g., stop doing things that don’t count.
- Do Things Better, e.g., think of ways to continuously improve.
- Do Things Others Are Doing, e.g., find the best practices
- Do Things That Haven’t Been Done.
- Do Things That “Can’t” Be Done.
The first levels of change are important, and they benefit from creative thinking. But they can usually be addressed through normal patterns of thinking. The last two levels of change are more difficult and they benefit from innovative thinking.
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