Home >> Self Assessment
  Self Assessment
 
  Introduction  
  An organization can conduct on-line self-assessments against over 100 world class managerial practices embodied in the 12 business elements of the International Quality Maturity Model (IQMM):

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Expand 1 Leadership1 Leadership
Expand 2 Strategic planning2 Strategic planning
Expand 3 Customer and Market Focus3 Customer and Market Focus
Expand 4 Measurement, Analysis, and Knowledge Management4 Measurement, Analysis, and Knowledge Management
Expand 5 Cost Of Poor Quality5 Cost Of Poor Quality
Expand 6  Human Resource Focus6 Human Resource Focus
Expand 7 Value Creation Processes7 Value Creation Processes
Expand 8 Support Processes8 Support Processes
Expand 9 Supplier and Partner Focus9 Supplier and Partner Focus
Expand 10 Improvement and Innovation10 Improvement and Innovation
Expand 11 Internal Quality Audits11 Internal Quality Audits
Expand 12 Business Results12 Business Results

The key features of an on-line self-assessment are:
  1. The scope of each assessment is a specific business element of the IQMM.
  2. The selected business element is individually assessed, question-by-question, by up to 80 designated managers of the organization. On an average, there are 100 questions per business element.
  3. The designated managers respond to each question on a likert maturity scale ranging from 1 (not evident) to 5 (role model). For each question, managers can also input comments and suggestions for improvement. These inputs are then collated and presented in the Feedback Report.
  4. At the conclusion of the self-assessment, the designated managers are asked to select two sub elements for improvement.
  5. All inputs by individual managers are processed with strict confidentiality.
  6. The Feedback Report to the organization, for a business element, will highlight:
    • Overall score
    • Sub-element scores
    • Noteworthy practices
    • Areas for improvement
    • Potential for improvement
    • Remarks by the BestPrax Review Team
 
  On-Site Assessment  
 

On-site assessment for any or all, of the 12 business elements is also available. This service is optional for both members and non members. Please contact us for a customized quote.